Vancouver VoIP Providers Offer Their Clients Superior Service And More Flexibility

By George Stevens


The modern business environment is flexible, ever changing and extremely competitive. To survive in this environment requires innovation, creativity and, above all, superior service. It is not possible to offer superior service without highly efficient communications systems. It has become necessary to respond to enquiries instantly and if this is not possible, an opportunity may be lost to competitors that can respond quickly. Vancouver VoIP providers help their clients to communicate reliably and effectively at all times and from anywhere.

Communicating by using the internet as a platform is a relatively old concept. It never took off in the beginning, however, because it requires a reliable connection to the internet. In the early days of the internet, access was not available everywhere and where it was, it was not always reliable. Now, of course, internet access is possible even in remote corners of the world and this has caused internet communication systems to become extremely popular.

Many potential new clients are initially attracted to these systems because they reportedly offer much cheaper communication. This is not an idle promise and many companies have reported that they have seen their telephone bills halved once they switched over. In bigger companies with many users this can mean very substantial savings which, in turn, has a positive effect on the cash flow of the company.

Savings on the monthly communication bill is only the beginning. Traditional telephone systems required the installation of expensive switchboards at every location. Each installation had to be manned by an operator and the hardware required constant expensive maintenance. With internet systems, only a single installation is required and the service provider hosts the software, which means that maintenance is minimal. No operators are necessary either. This translates into further massive savings.

One major and important difference between switchboard and internet systems is the fact that the latter truly frees users from their desks. With a switchboard system it is not possible to communicate when one is away from the desk. This translates into missed calls and a loss of business. Internet based systems allow its users to communicate from and to any location. This can have an important impact on productivity.

Users also love the fact that they can use a variety of devices to access the system. Any device that can access the internet can be used to communicate and it is not necessary to consistently use the same device all the time. When users log into the system, their full user record is instantly available, regardless of where they are physically. This is because all records are stowed in the cloud.

Switchboard systems limit communication to speaking and listening, but this is most certainly not how humans communicate. This is where internet based systems excel. They boast a host of features that allow users to communicate in many different ways. Users can send text, graphic or media files to other users. They can organize video conferences that allow participants to interact with each other fully.

Some experts say that internet based communication will soon be the standard form of communication. These systems are highly efficient, cost effective and flexible. As technology advances, more features are added. The mind boggles when one think of the opportunities these systems will offer in the future.




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