The Benefits And Difficulties Of Hosted VoIP Vancouver Island Systems

By Sandra Lewis


There are a lot of things that businesses today are involving in their operations to improve productivity and increase profits. One of them is using a VoIP system to enhance communication. This is a technological innovation that allows the conversion of analog voice calls to digital form through private or public telephone networks. Hosted VoIP Vancouver Island allows making of calls over the Internet rather than using the traditional phone lines. The system is perfect for small and big businesses. This technology has several advantages and disadvantages, as explained in the rest of the paragraphs.

The phone system offers flexibility such that the staff can work from their convenient locations. It is possible for sales representatives in the field to have phone connectivity regardless of where they might be. This is also applicable for senior managers and officers in a project who may be in remote places. Also, it is flexible when you change the business position. You will not incur transfer costs with the hosted system.
Again, one can add or change the features required without going through extra expenses. Some of the crucial elements that the business can add include voicemails over emails as well as fax facilities. Additionally, one can choose call choices like caller identification, call transfer, or call queuing without any problems. It is also possible to host telephone meetings with the availability of conference calls.

Customers are provided with twenty-four hours of support. This means that the provider oversights and monitors the system throughout. In case of power outages, there is backup power so that the business does not experience disruptions. Moreover, the company providing the service can upgrade the hardware and software without charging their customers.

Installing a traditional system is expensive since you have to buy cables for connection. Besides, the traditional system can only allow you to work with a single account. If you have to give each of your staff a mobile phone, it could be a significant expense added to the business expenditures. However, with Internet telephony, you make cheap calls, and the installation cost of the phone unit is low.

Regardless of the above advantages, the hosted system has several disadvantages. The telephone unit may give poor quality of connectivity due to signal interference. The quality of the connection depends on several factors like the hardware, the kind of service provider you choose, the destination of the call, or your broadband connection.

This system must have an Internet connection to operate. This means that a business must get uninterrupted Internet access, failure to which will result in a lost connection. This is a problem that even the service provider cannot fix. Therefore, businesses with unreliable or no Internet access cannot benefit from the technology.

The monthly rental cost is fixed despite the users a business has. This cost may still add up the same way it does with the on-premise telephone system.
Installing a traditional system is expensive since you have to buy cables for connection. Besides, the traditional system can only allow you to work with a single account. If you have to give each of your staff a mobile phone, it could be a significant expense added to the business expenditures. However, with Internet telephony, you make cheap calls, and the installation cost of the phone unit is low.

Regardless of the above advantages, the hosted system has several disadvantages. The telephone unit may give poor quality of connectivity due to signal interference. The quality of the connection depends on several factors like the hardware, the kind of service provider you choose, the destination of the call, or your broadband connection.

This system must have an Internet connection to operate. This means that a business must get uninterrupted Internet access, failure to which will result in a lost connection. This is a problem that even the service provider cannot fix. Therefore, businesses with unreliable or no Internet access cannot benefit from the technology.

The monthly rental cost is fixed despite the users a business has. This cost may still add up the same way it does with the on-premise telephone system. This means that even if you pay the fixed charges for every month, there is still a high chance that you may get unexpected extra costs that may be high.

The security of this technology is a significant concern. Like any other technology that relies on the Internet, the VoIP system faces several threats like viruses, malware, call tempering, and identify and service theft. Such risks could endanger the future of a business.




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